Robot serving up meals at ABQ Botanic Garden

Albuquerque, New Mexico (KRQE) – The botanical garden has one server and offers people a lot to talk about. The Shark Cafe has introduced robotic servers that can feed guests without breaks.

The new robot went live in May, according to the BioPark Society. They say the training took him only four hours before he was ready to serve guests.

ABQ BioPark General Manager Shannon Sanchez said:

Cayenne is a robot server for Shark Cafe. She was created by her Richtech Robotics company in Las Vegas, Nevada.

According to the BioPark Society, the idea for the robot server came after the pandemic made social distancing difficult and, like many places, was understaffed. They say having a robot server changed everything.

“But especially when we’re busy, it’s really fun to be able to put that food down, put it on her, send it off, know it’s on the way, get there and come back. ABQ BioPark General Manager Shannon Sanchez said:

Cayenne is the sole server in Shark Cafe’s dining room, where guests order using a QR code. The order is sent to the kitchen, where the cook puts the food on the cayenne, which delivers it to the table. If the robot runs into guests, she politely asks them to move.

Cayenne can also sing Happy Birthday to guests on their special day. Cayenne isn’t human, but according to Shark’s cafe staff, Cayenne isn’t just a robot.

“She’s part of the family, part of our colleague. She helps clean up. If you can start mopping, it will be the perfect team,” said BioPark Food & Beverage. Bryanne Guillen, responsible manager, says.

According to the BioPark Society, the Cayenne can run for over 17 hours. They say they plan to install two televisions next year that show guests how they will work with Cayenne to improve service.

According to the BioPark Society, the robot has been a huge success and there are plans to adopt a second robot in the future.

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